Upgrade Instructions

Windows Server 2003 Users should follow upgrade instructions here.

System Sentinel AnyWare version 1.6 introduces several new enhancements and improvements over the previous versions of SSA. As a result of these changes it will be necessary to obtain a new registration file from Franklin Fueling Systems. Contact the Technical Services Group 800-984-6266 to obtain a new registration file. The registration file will only be needed when upgrading from a version prior to 1.6.

When upgrading from a previous version of  System Sentinel AnyWare follow the following instructions.

Detailed Upgrade Instructions

  1. STOP! Contact Technical Service if upgrading from a version lower than 1.6 to obtian a new registration file!
  2. Stop all SSA services
    1. Open the 'SSA Administrator' application.
    2. Go to the 'Services' section and stop each service.
  3. Stop IIS
    1. Open the IIS (Internet Information Services) manager.
    2. Select the 'Restart IIS...' menu item.
    3. Select 'Stop Internet Services' from the drop down list.
  4. Delete all web sites
    1. Open the 'SSA Administrator' application.
    2. Go to the 'Web' section and delete all web sites, including the 'Default' web site.
      NOTE: Record the database connection name associated with each web site first
  5. Close the SSA Administrator application
    1. Any MMC (Microsoft Management Console) that includes SSA Administrator snap-in must be closed, including the Computer Management window.
  6. Uninstall SSA
    1. Go to the Windows Control Panel  'Add/Remove Programs' applet.
    2. Select the 'System Sentinel AnyWare' program and remove it.
  7. Install the new version of SSA
    1. Click on the installation file and follow the instructions.

      System Sentinel AnyWare

  8. Backup all databases
    1. Open SQL Server Enterprise Manager and backup each database.
  9. Upgrade all databases
    1. Open the 'SSA Administrator' application.
    2. Go to the 'Database Connections' section.
    3. Right click on each database connection.
    4. Select the 'Test/Upgrade...' menu item.
    5. Click 'Yes' when prompted to check database version and upgrade.
  10. If upgrading from a version prior to 1.6.19
    1. Re-run step 2.3 'Enable the SSA-specific Web Service Extension' from the Installation Procedure.
    2. Install LaTeX (Details).
  11. Start IIS
    1. Open the IIS (Internet Information Services) manager.
    2. Select the 'Restart IIS...' menu item.
    3. Select 'Start Internet Services' from the drop down list.
  12. Recreate all web sites
    1. Open the 'SSA Administrator' application.
    2. Go to the 'Web' section.
    3. Right click in the 'Web' icon and select the 'New web site ...' menu item.
      NOTE:  At least one web site must created.
    4. Reassign the database connection.
    5. Repeat for all web sites.
  13. Start SSA services
    1. Open the 'SSA Administrator' application.
    2. Go to the 'Services' section and start each service.